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Introducing GovPilot

Posted on: July 10, 2023 - 1:05pm

The Township of Westampton is ready to launch Report a Concern to the public.  We are excited to get you up and running! 
The public will have 2 options to report their concerns.  The first option is to submit concerns via the public form.  This form is posted on our website and citizens can access the form to submit any issues you may have.  

https://www.govpilot.com/forms/main/88d73fcd-4f9/Report-a-Concern/WESTAMPTON-TWP/NJ/7765/0

This link can be found on the Construction Department Tab.

The public can also submit concerns via the GovAlert Mobile App.  The GovAlert Mobile App is available on both the Google Play store and the Apple App Store.   The following link will provide some additional information on the App and how to access it.

Community Government Alert System | GovAlert by GovPilot

Report a Concern allows the public to report common, non-emergency, concerns to their local government.  These concerns can include potholes, clogged storm drains, debris, and many other common issues encountered by the public.  These concerns get routed directly to the people that will resolve these issues, streamlining the process and providing visibility for the complainant into the status of their concerns.

Product Benefits

  • Allows constituents to quickly craft and submit detailed concern reports online, anytime, anywhere.
  • GIS mapping technology helps the City identify and analyze trends related to concerns, so that appropriate action is taken towards them. Employ icons, colors, and other visual codes, to denote concerns’ urgency and status.
  • Automated workflows route concerns reported to relevant departments, to resolve issues in record time. Complainants are automatically informed of case developments using workflows.
  • Summaries of complaints can be easily created with full history of complaint.